How to recover data from a snapshot

  • Updated

Snapshots provide LucidLink users with the ability to recover previous versions of their data according to the schedule created by the filespace administrators. Whichever folders you have permission to access in the live filespace, will be the same in the snapshot for the filespace. Whether you accidentally deleted something, or wish you had a previous version of a file, snapshots are a convenient way to provide that access.

Accessing Your Snapshots

All snapshots can be loaded via the LucidLink application or command line.

Snapshots are read-only for everyone, you can simply copy any required data out of a certain snapshot to your live filespace without risk of moving or deleting data from the Snapshot.

Navigate to the LucidLink application, select the desired filespace in the relevant workspace, then using the drop-down menu, select Snapshots.

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Now that you're in the Snapshots panel, click "Load snapshots" to load the snapshot filespace.

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Once loaded, you can simply click "Open snapshots" to reveal them in your native file browser.

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Windows:

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macOS:

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Linux:

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Recovery Time

Once you locate the file(s) or folder(s) you would like to recover, simply drag them to the desired location in the live filespace. This recovery process is not instantaneous and will take time to complete, just as a normal copy. If you need to perform a large recovery, such as fixing an accidental deletion, please contact the LucidLink support team for guidance on best practices and acceleration techniques.

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