System Requirements

  • Updated

The following list of operating system requirements are guidelines: we have tested and qualified these minimum specifications and hardware configurations for the successful deployment and proper operation of our client; often specifically based on the minimum requirements of each individual vendor recommendation. 

 

Please remember to review this topic regularly; as we will continuously revise and evolve our requirements, as more information becomes available.

 

Windows 

  • Intel® or AMD x64 (64-bit) 1 gigahertz (GHz) or faster processor.
  • Microsoft Windows 10 or Windows Server 2019 and above.
  • 2 GB or more of RAM (4 GB recommended).
  • 200 MB or more of available local hard drive space for installation; additional free space required during operation, for cloud data file access and local caching (25GiB default local cache). Cache location is recommended on Solid-state drive (SSD) or Non-Volatile Memory Express (NVMe) formatted in Microsoft's New Technology File System (NTFS).
  • Internet connectivity** is necessary to initially join your Filespace; and for ongoing access to online object store resources.

macOS 

  • Multicore 2.4 gigahertz (GHz) or faster processor.
  • macOS Monterey (12.x) and above.
  • 16GB or more of RAM.
  • 200 MB or more of available local hard drive space for installation; additional free space required during operation, for cloud data file access and local caching (25GiB default local cache). Cache location is recommended on Solid-state drive (SSD) or Non-Volatile Memory Express (NVMe) formatted as Apple File System (APFS).
  • Internet connectivity** is necessary to initially join your Filespace and for ongoing access to online object store resources.
  • If you are using Monterey, Ventura or Sonoma, please refer to this article regarding support for extended attributes - LucidLink and macOS Extended Attributes

Linux

  • Intel® or AMD x64 (64-bit) 1 gigahertz (GHz) or faster processor.
  • Ubuntu, Linux Mint, Amazon Linux, Arch Linux; Debian .deb and RHEL/CentOS .rpm packages.
  • Ubuntu 20.04 LTS+ or CentOS 8+ recommended.
  • 2 GB or more of RAM (4 GB recommended).
  • 200 MB or more of available local hard drive space for installation; additional free space required during operation, for cloud data file access and local caching (25GiB default local cache). Cache location is recommended on Solid-state drive (SSD) or Non-Volatile Memory Express (NVMe).
  • Internet connectivity** is necessary to initially join your Filespace; and for ongoing access to online object store resources.

 

Firewall port(s) and required software disclosure

 

Unlisted systems*

Our best efforts are to support as many operating environments as possible: if your available system resources are not listed, it is not to say our client will not operate, moreover we may not have qualified against the resources available to your system and will endeavor to provide our best efforts to support you. 

 

* Please assist us in field qualification of any system requirements unlisted above.

** Requires a suitable internet connection, which matches the IO expectations of liaising with remote data (not previously cached) from the cloud. i.e.. size of data, latency between user and data, all affect overall user experience - the client imposes no artificial limitations on the connectivity available, and will use as much, or as little connectivity available at any given period.

We do not support Beta or Preview versions of operating systems.

 
 

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