If you discover a bug or run into difficulties of any description, no matter how small, do not hesitate to open a New Support Ticket.

We strongly recommend you upload a Diagnostic Report or attach your Lucid.log file to help us respond in a more efficient manner. Please see Collecting LucidLink client logs.

We are constantly striving to improve our service. Should you have an enhancement request you can also open a ticket, or socialize any ideas via our community forum or reach out to us on Slack lucidlink-community.slack.com.

Should there be an urgent matter you can contact us directly through our website chat.