Support
When liaising with LucidLink support, useful articles which will aid our 1st timers
You can contact support by either Sign Up to our portal or by creating a New Support Ticket. We recommend signing up and logging in to access further materi...
Tue, 16 Feb, 2021 at 3:27 AM
From time to time issues happen. When liaising with LucidLink Support, you might be asked to collect and provide the client logs. Please review in relation ...
Thu, 10 Sep, 2020 at 3:36 AM
The LucidLink client will check automatically for a newer version at every start, and also once a day when Lucid runs without interruption. If the user conf...
Tue, 16 Feb, 2021 at 3:34 AM
If you discover a bug or run into difficulties of any description, no matter how small, do not hesitate to open a New Support Ticket. We strongly recommend...
Tue, 16 Feb, 2021 at 3:27 AM
What is the purpose of the report? The purpose of this report is to assist and ease troubleshooting sessions by automatically collecting and uploading diag...
Tue, 16 Feb, 2021 at 3:33 AM