Troubleshooting
Problem: The client is trying to start REST interface localy on client's machine on socket 127.0.0.1:7778. In case this port is already used, service ...
Thu, 4 Jul, 2019 at 5:36 PM
Symptoms: LucidLink fails to mount your file space and in the meanwhile you see a dialog window saying that the FUSE extension developed by Benjamin Fleisc...
Tue, 16 Feb, 2021 at 8:31 AM
Usage: lucid perf [options]
Periodically output performance metrics.
Options:
--explain List and explain all available perf metrics.
...
Wed, 15 Apr, 2020 at 7:20 PM
Usage: lucid latency [options]
Display a frequency distribution list of latencies or statistics for the GET or PUT requests.
Options:
--stats ...
Wed, 15 Apr, 2020 at 5:52 AM
Symptom: You can connect successfully to your Filespace however you receive the error Failed to mount the filespace: Cannot prepare mount point with elevat...
Tue, 16 Feb, 2021 at 8:34 AM
Identifying "disk usage" inside a Linux Filespace mount-point through du -b <path> which will calculate the size of the Filespace in bytes. ...
Wed, 30 Oct, 2019 at 1:07 AM
Symptom: When deploying LucidLink on Windows 7 or Windows Server 2008 R2 or Windows Server 2012 (NT 6.1 and 6.2) data may not appear to be uploading and fi...
Tue, 16 Feb, 2021 at 8:42 AM
If you are using LucidLink to host an SMB share on Windows, in some cases that share may no longer be accessible upon reboot. LucidLink starts after the W...
Fri, 3 Apr, 2020 at 2:53 PM
TABLE OF CONTENTS Symptoms: 1. osxfuse driver not loaded. 2. Error message while attempting to connect to a filespace. The workaround: 1. Make sure ...
Thu, 15 Jul, 2021 at 4:00 AM
For any issues not described here, please contact the support team via chat or creating a new ticket. Okta Okta HTTP 403 E0000023 Operation failed beca...
Tue, 16 Mar, 2021 at 8:01 AM