Troubleshooting

Collecting LucidLink client logs
From time to time issues happen. When liaising with LucidLink Support, you might be asked to collect and provide the client logs. Please review in relation ...
Tue, 2 Jul, 2019 at 9:39 PM
Filespace fails to mount macOS
Symptoms: LucidLink fails to mount your file space and in the meanwhile you see a dialog window saying that the FUSE extension developed by Benjamin Fleisc...
Mon, 29 Apr, 2019 at 2:38 PM
LucidLink OS client fails to start
Problem: The client is trying to start REST interface localy on client's machine on socket 127.0.0.1:7778. In case this port is already used, service ...
Thu, 4 Jul, 2019 at 2:36 PM
Windows 7, 2008 R2 and 2012 object storage connection issues
Symptom: When deploying LucidLink on Windows 7 or Windows Server 2008 R2 or Windows Server 2012 (NT 6.1 and 6.2) data may not appear to be uploading and fi...
Tue, 16 Jul, 2019 at 7:38 AM